Terms & conditions

Shopping with Hari Laba

Last updated: 14 September 2026

1. General

By using harilaba.lk or placing an order you agree to these terms. We may update them from time to time; the version in place when you order applies to that order.

2. Orders

An order is confirmed once we accept it. We may cancel an order because of stock availability, a pricing error or suspected misuse; if we do, anything you paid is refunded in full.

Please give a correct name, phone number and delivery address when you order.

3. Prices and payment

All prices are in Sri Lankan Rupees and the price shown when you place the order applies.

You can pay cash on delivery, by card through PayHere, or by bank transfer. Card details are handled by PayHere; Hari Laba never sees them.

4. Delivery

A delivery fee of Rs. 425 for the first kg, then Rs. 100 per kg applies to each order. There is no delivery fee when every item in the order is marked Free Delivery.

Most orders arrive within 2–5 working days. This is an estimate and can change for reasons outside our control, such as courier delays or weather. You'll receive a tracking number once your parcel is dispatched.

5. Returns and refunds

Tell us about a damaged, wrong, incomplete or faulty item within 7 days of delivery using the Returns page, with photos.

Items should be unused and, where possible, in their original packaging. Damage caused by use or mishandling is not covered.

If a request is approved we will repair, replace or refund the item. Refunds are usually made within 7–14 working days to the original payment method or by bank transfer.

6. Accounts and reviews

You are responsible for keeping your account secure. Reviews and questions you post must be honest and respectful; we may remove content that is not.

7. Privacy

We use your details only to process, deliver and support your orders. We never sell your information, and share it only with the services needed to complete an order, such as couriers and payment providers.

8. Liability

To the extent the law allows, our liability is limited to the value of the order concerned. These terms are governed by the laws of Sri Lanka.

Questions about these terms? Contact us.